Legal
DM Travel Group LLC, trading as Davis + Moore Travel · Last updated: August 19, 2026
1.1 In these Terms and Conditions ("Terms"), "Company," "we," "us," and "our" refer to DM Travel Group LLC, trading as Davis + Moore Travel, 1309 Coffeen Avenue, Sheridan, Wyoming, 82801, United States. "Client," "you," and "your" refer to the person making a booking and all persons on whose behalf that booking is made. "Supplier" means any third-party provider of travel services, including but not limited to airlines, hotels, ground operators, destination management companies, tour operators, cruise lines, transfer companies, and activity providers.
1.2 By making a booking, paying a deposit, or otherwise using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms on behalf of yourself and every member of your travel party. If you are booking on behalf of others, you represent that you have the authority to accept these Terms for all such persons and that you are responsible for communicating these Terms to them.
1.3 You represent that you are at least the age of majority in your jurisdiction of residence and have the legal capacity to enter into this agreement.
2.1 The Company acts solely as a booking agent and intermediary on your behalf in arranging travel services with independent third-party Suppliers. We do not own, operate, manage, or control any Supplier or the services they provide.
2.2 All travel services are provided by Suppliers subject to those Suppliers’ own terms and conditions, which may include limitations of and exclusions from liability. Those Supplier terms are incorporated into your contract with the relevant Supplier, and you agree to be bound by them. Copies are available from the Supplier on request.
2.3 Your contract for the actual provision of travel services is with the Supplier, not with the Company. The Company is not a party to that contract and is not liable for the acts, errors, omissions, representations, warranties, breaches, negligence, delay, default, financial failure, or insolvency of any Supplier, or for any resulting injury, death, damage, loss, delay, or additional expense.
2.4 A booking is confirmed only when the relevant Supplier issues confirmation. Any acknowledgment we provide of a booking request does not by itself constitute a confirmed booking.
3.1 All prices are quoted subject to availability and may change at any time before your booking is confirmed and paid in full. Quotations do not constitute a guarantee of price until a deposit is received and the booking is confirmed.
3.2 Deposits and payment schedules are set out in your booking confirmation or trip-specific documentation. Deposits are required to secure a booking. Failure to pay any deposit or balance by the stated due date may result in cancellation of your booking and forfeiture of amounts paid, in accordance with Section 4 and applicable Supplier terms.
3.3 Prices may be subject to surcharges imposed by Suppliers or governments after booking, including but not limited to increases in fuel costs, taxes, port or airport charges, entry or conservation fees, and currency-related adjustments. We will pass through and you agree to pay any such increases to the extent permitted by law.
3.4 Service fees, planning fees, and booking fees charged by the Company are separate from Supplier costs and are non-refundable once services have commenced, except as expressly stated in writing.
3.5 Certain trips are priced by our Suppliers in a foreign currency, including euros. Where a trip is priced in a foreign currency, the amount payable in your local currency is determined by the exchange rate applicable at the time each payment is made or becomes due, and may therefore rise or fall between quotation and payment. Exchange-rate fluctuation is borne by the Client. Where offered, you may fix the applicable amount by paying earlier; any such arrangement will be confirmed in writing.
4.1 Cancellations and changes by you must be made in writing and are effective only when received and acknowledged by us. Cancellation and amendment charges are set by the applicable Suppliers and may be up to one hundred percent (100%) of the trip cost. These charges apply in addition to any Company service or cancellation fees.
4.2 Many travel products we sell are non-refundable in whole or in part from the time of booking or from a stated date. You acknowledge that amounts paid may not be recoverable.
4.3 Any refund due to you will be limited to the sums actually received by the Company from the relevant Suppliers in respect of your cancelled booking, less Company service fees and any non-recoverable costs, and will be paid only after and to the extent those funds are received from the Suppliers.
4.4 No refund or credit will be provided for any unused travel services, missed departures, late arrivals, no-shows, or voluntary early departure once travel has commenced.
4.5 Suppliers may cancel or change travel arrangements. Where a Supplier cancels, your remedy is against that Supplier and is limited to the remedy provided under that Supplier’s terms. We will assist you in seeking any refund or alternative to which you may be entitled but are not responsible for providing it.
5.1 It is your sole responsibility to ensure that you hold a valid passport and all visas, permits, travel authorizations (including but not limited to ESTA, ETA, and ETIAS), and other documentation required for every country you will visit or transit, and to satisfy all entry, exit, passport-validity (for example, six-month validity), and blank-page requirements.
5.2 Entry, visa, and health requirements are set by governments, can change without notice, and vary by nationality. Any information provided by the Company is offered as a courtesy only, is not guaranteed, and does not constitute immigration or legal advice. You must verify all requirements with the relevant embassy, consulate, or official government source.
5.3 The Company accepts no liability and will provide no refund if you are refused boarding, entry, or transit, or suffer any loss, as a result of missing, invalid, or non-compliant documentation.
6.1 Because many travel products are non-refundable, the Company strongly recommends that every Client purchase comprehensive travel insurance at the time of booking, including trip-cancellation and trip-interruption coverage sufficient to cover all amounts paid, together with coverage for delay, baggage, and personal liability.
6.2 Medical insurance valid for international travel, including coverage for emergency medical care and emergency medical evacuation and repatriation, is required for travel outside your home country. Domestic health plans frequently do not provide coverage abroad. You are responsible for confirming that your coverage is adequate.
6.3 The Company is not an insurer and does not provide insurance. Where the Company is not licensed to sell or advise on insurance in your jurisdiction, any information provided is general in nature only, and you should review policy terms directly with a licensed provider. If you decline to obtain insurance, you do so at your own risk and assume all financial and other consequences that insurance would have covered.
7.1 You are responsible for assessing whether a trip is suitable for you, taking into account its physical demands, which may include walking, standing, uneven terrain, stairs, altitude, heat, and limited access to medical facilities. Some trips are physically demanding and are not suitable for all travelers.
7.2 You are responsible for obtaining all recommended or required vaccinations and for consulting a qualified medical professional and official health authorities regarding health precautions for your trip.
7.3 You must notify us in writing at the time of booking of any medical condition, disability, dietary requirement, mobility limitation, or other special requirement. We will pass such requests to Suppliers but cannot guarantee they will be met, and accessibility or accommodation of special requirements is not guaranteed.
8.1 The Company is not liable for any failure or delay in performance, or for any cancellation, change, loss, injury, damage, or additional expense, caused by circumstances beyond its reasonable control. Such circumstances include, without limitation: acts of God; natural disasters; extreme weather; fire, flood, or earthquake; epidemic or pandemic and related quarantine or restrictions; war, invasion, hostilities, terrorism, or threat of terrorism; civil unrest, riot, or insurrection; government action, border closure, travel advisory, or restriction; strikes, labor disputes, or industrial action; power or infrastructure failure; mechanical or technical failure of transport; and the acts, defaults, or insolvency of any Supplier.
8.2 Where such circumstances occur, refunds and remedies are subject to what the Company is able to recover from Suppliers, in accordance with Section 4.
9.1 To the maximum extent permitted by law, the total liability of the Company to you arising out of or in connection with any booking or these Terms, whether in contract, tort (including negligence), or otherwise, shall not exceed the total amount of service or booking fees actually paid by you to the Company in respect of the booking giving rise to the claim.
9.2 The Company shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of enjoyment, opportunity, or profit, howsoever arising, even if advised of the possibility of such damages.
9.3 Nothing in these Terms excludes or limits any liability that cannot lawfully be excluded or limited, including liability for death or personal injury caused by the Company’s own gross negligence or willful misconduct, or for fraud.
9.4 You agree to indemnify, defend, and hold harmless the Company and its owners, officers, employees, and agents from and against any claims, liabilities, losses, damages, costs, and expenses (including reasonable legal fees) arising out of or related to your trip, your acts or omissions, your breach of these Terms, or your violation of any law or the rights of any third party.
10.1 Travel, particularly international and adventure travel, involves inherent risks. By booking, you acknowledge and voluntarily assume all risks associated with your trip, including risks arising from transportation, activities, wildlife, remote locations, local conditions, medical care availability, and the acts of third parties. You accept that the Company has no control over and is not responsible for these risks.
11.1 For group bookings, the person making the booking ("Lead Traveler") acts on behalf of all members of the group and is authorized to receive and communicate all information and to accept these Terms on the group’s behalf.
11.2 The Company, a Supplier, or a tour leader may decline to carry or may remove any traveler whose conduct, in their reasonable judgment, is disruptive, unsafe, unlawful, or materially detracts from the enjoyment or safety of others. In such a case no refund is due, and the traveler is responsible for any resulting costs, including onward or return travel and accommodation.
12.1 You are responsible for the accuracy of all information you provide, including the spelling of names exactly as they appear on passports, dates of birth, and contact details. Costs, fees, or losses arising from inaccurate or incomplete information supplied by you are your responsibility.
12.2 We will communicate with you using the contact details you provide. You are responsible for keeping those details current and for monitoring communications for time-sensitive travel updates, including schedule changes and advisories.
13.1 To arrange your travel, the Company collects and processes personal information, which may include names, dates of birth, passport details, contact information, payment information, and health or dietary information. We share this information with Suppliers and other parties only as necessary to provide the travel services you have requested.
13.2 Our collection, use, disclosure, and retention of personal information is governed by our Privacy Policy at https://davisandmoore.com/privacy-policy, which forms part of these Terms. We handle personal information in accordance with applicable data-protection laws, which may include the Canadian Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, the EU General Data Protection Regulation (GDPR).
14.1 During group and hosted trips, the Company or its representatives may capture photographs, video, or audio in which you appear. By participating, you grant the Company a perpetual, worldwide, royalty-free, non-exclusive license to use, reproduce, edit, publish, and display such images, recordings, and any testimonials or feedback you provide, in any media, for the Company’s promotional and marketing purposes, without further compensation or approval.
14.2 If you do not wish to be included, you may opt out by notifying the Company in writing at dean.horvath@davisandmoore.com, before the trip or at the time any image is captured, and the Company will use reasonable efforts to honor the request. This release does not apply to any use that would be defamatory or that falsely implies endorsement beyond a testimonial you have actually given.
15.1 Our materials may reference or link to Supplier and third-party websites and content. The Company does not control and is not responsible for the accuracy, availability, or content of those sites, or for any products or services they offer.
16.1 These Terms are governed by the laws of the State of Wyoming, without regard to its conflict-of-laws principles, except where mandatory consumer-protection laws of your place of residence apply.
16.2 The parties will attempt in good faith to resolve any dispute informally, by written notice to the other party. If the dispute is not resolved within sixty (60) days of that notice, it shall be resolved by binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, before a single arbitrator. The arbitration shall be seated in Wyoming and may be conducted remotely or on written submissions at the Client’s election. Judgment on the arbitrator’s award may be entered in any court of competent jurisdiction. Either party may instead bring an individual claim in small claims court where the claim qualifies for that forum. For any matter not subject to arbitration, and for enforcement of any arbitral award, the parties submit to the exclusive jurisdiction of the state and federal courts located in Wyoming, USA. To the extent permitted by law, you and the Company waive any right to participate in a class or representative action.
17.1 Entire Agreement. These Terms, together with your booking confirmation, trip documentation, and Privacy Policy, constitute the entire agreement between you and the Company and supersede all prior representations and understandings.
17.2 Amendments. We may update these Terms from time to time. The version in effect at the time of your booking governs that booking. Material changes will be communicated by email.
17.3 Severability. If any provision is found unenforceable, the remaining provisions remain in full force, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable.
17.4 No Waiver. Our failure to enforce any provision is not a waiver of our right to do so later.
17.5 Assignment. You may not assign or transfer your booking except as expressly permitted by the applicable Supplier and the Company in writing.
By paying a deposit or making a booking, you confirm that you have read, understood, and agreed to these Terms and Conditions on behalf of yourself and all members of your travel party.